We offer a range of appointments, with the choice of book on the day 10 minute appointments or pre-bookable 15 minute appointments either early morning or afternoons.

By offering a range of time and type of appointment we hope to meet all our patients routine and emergency needs.

The first hour of each doctor's morning surgery is for pre-bookable 15 minute appointments, the first hour normally lasts from approximately 9am to either 10am or 10.15am.  Subsequent appointments from approximately 10.30am or 10.45am are reserved for on the day appointments.  On the day appointments are allocated to patients who ring the surgery from 8.30am onwards.

Afternoon surgeries start from anywhere between 2pm to 3.30pm and finish between 4m and 5.45pm.  Appointments for these surgeries are normally pre-bookable.  We do, however, retain 2-3 on the day appointments for our afternoon surgeries.  These cannot be booked until after 2pm on the day and are primarily kept for emergency appointments.

All our GPs work on a part-time basis either 3 or 4 days a week and therefore it is not always possible for us to offer patients an appointment with the doctor of their choice if they require an emergency on the day appointment.

Please note that our reception team will always do their best to help get you an appointment for when and with whom you want but will adhere to this policy as a matter of course.

We operate a strict non-attendance policy for any patient who does not attend at the given date and time.  Three instances of non-attendance may result in the patient being asked to leave the practice list and register elsewhere.  Also if you are late for an appointment it may not be possible for the GP or Nurse to see you in the same surgery.

Emergency medical advice on Wednesday afternoons up to 6.30pm is provided by our GPs on a rota shared with Great Western Surgery.  Out of Hours Care is provided by Swindon PCT and can be contacted by ringing 01793 541111 when the surgery is closed.  A recorded message at the surgery will give contact information.