Dear Patient

 We are here to help

As we are still in the Covid pandemic, the NHS recommends that we triage or phone back every patient who wants advice from a nurse, doctor or other healthcare professional.

If you need medical advice or treatment, please ring us on 01793 536515

Our opening hours are 8:30-13:00 and 14:00-18:00

We ask some patients we have telephoned, to then come to the surgery for a face-to-face appointment, but due to infection control measures and social distancing, we can only let patients into the surgery if they have a planned appointment.

We are keen, as we are sure you are too, to avoid transmission of infection and so to ensure social distancing we are closely monitoring how many patients are in our building including sitting in the waiting room. We need to take more precautions than shops etc due to the vulnerability of some of our patients.

We know that some of these measures are frustrating for you as they are for us. We are facing unprecedented demands with a huge increase in the number of calls we are receiving and the need for us all to catch up with the monitoring of patients which was not possible in the height of the pandemic.

We all look forward to lockdown measures continuing to ease but in the meantime, many thanks for your patience and understanding

Dr Fran Killick   Dr Mark Boothman   Dr Gloria Tu    (LAWN PARTNERS)

We are all delighted by how well the Covid vaccination programme is going and we look forward to this improving the quality of life for all of us as the roadmap out of lockdown begins.

If you are 40 or over please do book for an appointment for your vaccine as soon as you can

• Phone on 119
• Click www.nhs.uk/covid-vaccination
• Phone us

Please do not contact the surgery to seek a vaccine, we will contact you in the order that the NHS has instructed us to.

We are now starting to book eligible patients for their COVID-19 vaccination via text/online. When it’s your turn, you will receive a text message from the practice inviting you to book your appointment via a link.

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